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At Soothie, we are dedicated to serving our valued customers who form the heart of our business. Our #1 priority is ensuring your happiness and satisfaction, and we proudly stand behind our products with 100% confidence.

To prove how much confidence we have in our products and the value they provide to you, we are offering a 90-day money back guarantee that begins only after receiving your item. You are required to use our product for 14 days before seeking a refund. This time allows your body to adapt to the product and its intended effects. The items will need to be returned to us in order for us to process a refund.

If, after a thorough 14-day trial, you find that our product does not perform as expected and you are not satisfied, simply reach out to us via email at within 90 days of your receiving your product. We will be more than happy to refund the full purchase amount.

Once a refund is approved, we will process it immediately and it will appear in your chosen payment method within 5-7 days.

Visit our Refund Policy page for more information.