Guarantee
At Soothie, we are dedicated to serving our valued customers who form the heart of our business. Our #1 priority is ensuring your happiness and satisfaction, and we proudly stand behind our products with 100% confidence.
To prove how much confidence we have in our products and the value they provide to you, we are offering a 90-day money back guarantee that begins only after receiving your item. You are required to use our product for 14 days before seeking a refund. This time allows your body to adapt to the product and its intended effects. The items will need to be returned to us in order for us to process a refund.
If, after a thorough 14-day trial, you find that our product does not perform as expected and you are not satisfied, simply reach out to us via email at hello@try-soothie.com within 90 days of your receiving your product. We will be more than happy to refund the full purchase amount.
Once a refund is approved, we will process it immediately and it will appear in your chosen payment method within 5-7 days.
Visit our Refund Policy page for more information.
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